CONCEPTS CLUB TRAVEL
– CLUB MEMBERSHIP AGREEMENT
1 Membership
1.1 CVC Membership Services Pty Ltd (ACN 100 589
820) ("Concepts Club Travel") is offering
you a membership program ("Club"), subject
to the terms and conditions set out in this Agreement
("Club Terms").
1.2 Your access to and membership of the Club is
conditional upon payment of the membership fee and
your acceptance and compliance with the Club Terms,
which form a binding agreement between Concepts
Club Travel and you. Please read these Club Terms
carefully. By accessing and/or using the Club, you
accept, without limitation or qualification:
(a) the Club Terms;
(b) any additional terms, directions or conditions
provided to you as part of the Club;
(c) the general Terms of Use for the Concepts Club
Travel website; and
(d) the terms and conditions of Concepts Club Travel's
Privacy Policy.
1.3 In the event of any inconsistency between the
Club Terms and any of the other provisions listed
in 1.2 above, the Club Terms will prevail to the
extent of that inconsistency.
1.4 The period of your Club membership will be:
(a) 13 months;
(b) 25 months; or
(c) such other period,
as expressly offered by Concepts Club Travel to
you. If Concepts Club Travel does not expressly
specify the period of your Club membership, the
period of your Club membership is deemed to be 13
months.
1.5 Concepts Club Travel reserves the right to refuse
membership to any person at its sole discretion.
2 Club Products and Services
2.1 Concepts Club Travel will provide the members
of the Club, travel, leisure and lifestyle benefit
products on behalf of various service providers
which includes, but is not limited to, transport,
accommodation and other third party service providers
such as airlines, hotels, coach/rail, cruise lines
operators and restaurants as disclosed in the website
www.clubtravel.com.au or any of the brochures published
by Concepts Club Travel ("Club Products and
Services").
2.2 You acknowledge that Concepts Club Travel acts
only as your agent in acquiring any Club Products
and Services. You agree that your legal recourse
for any of the Club Products and Services is against
the specific provider not Concepts Club Travel.
2.3 All Club Products and Services are subject to
availability and may be offered on a restricted
basis or not at all. Special conditions may apply
in relation to Club Products and Services including
such conditions which the service provider makes
the relevant product, service or other benefit available.
2.4 Any additional outgoings, fees or charges payable
in respect of Club Products and Services are your
responsibility.
2.5 Concepts Club Travel may withdraw, limit, modify,
cancel or increase the continued availability of
Club Products and Services. You expressly acknowledge
that Concepts Club Travel has no obligation to continue
to provide any of the Club Products and Services
which were available when you joined the Club or
continue to provide any Club Products and Services
offered to you from time to time during your membership
with the Club.
2.6 Concepts Club Travel is not liable for any disruption
to the Club or any delay to or inability to provide
any Club Products and Services caused by circumstances
beyond its control, including any failure of a third
party to provide a Club Products and Services.
2.7 If you obtain, or Concepts Club Travel obtains
on your behalf, a refund or reimbursement on the
cancellation or termination of any Club Products
and Services ("Cancelled Club Products and
Services") for any reason, you will, as directed
by Concepts Club Travel, either:
(a) repay to Concepts Club Travel an amount equal
to the original acquisition of that Cancelled Club
Products and Services and allow Concepts Club Travel
to hold an amount equal in an account on your behalf;
or
(b) retain for yourself absolutely the amount of
that refund or reimbursement.
3 Booking Conditions
3.1 Travel restrictions and conditions apply to
the Club Products and Services. These conditions
will be notified to you from time to time as you
make reservations or bookings for the relevant Club
Products and Services. Please ask us about these
conditions.
3.2 Generally, the Club Products and Services are
subject to the following booking terms and conditions:
(a) the terms and conditions specified by the supplier
of the relevant products, such as the airlines,
hotels, wholesalers and tour operators;
(b) the published prices will be correct at the
time of printing and may change without notice including
any changes due to currency fluctuations or use
of a different exchange rate by your credit card
company. Also, prices are subject to availability
at the time of booking and seasonal surcharges may
apply depending on the travel dates;
(c) the published prices are per person and for
accommodation is based on twin-share, unless otherwise
stated; and
(d) the published prices exclude taxes, levies and
government charges unless otherwise stated.
4 Termination
4.1 You can terminate your Club membership at any
time by giving notice in the manner directed by
Concepts Club Travel. For further details, ask your
membership consultant, or use the Club website.
4.2 Concepts Club Travel may terminate your Club
membership immediately and without notice if it
believes on reasonable grounds that you breached
these Club Terms or if it is unable to verify or
authenticate any information you provide to us.
4.3 Concepts Club Travel may terminate the Club
at any time by giving you [5 business days] notice.
5 Changes to Club Terms
5.1 Concepts Club Travel may, at any time, revise
or amend the Club Terms by updating this agreement
without prior notice to you, in which case the Club
Terms as modified will apply to you from the date
upon which Concepts Club Travel publishes the modification
or notifies you in writing (including by way of
e-mail to the address last notified to us). You
should periodically visit the Concepts Club Travel
website to review the then current Club Terms.
5.2 The Club Terms may not be altered, supplemented,
or amended by you by use of any additional documents
that purport to be an agreement between you and
Concepts Club Travel. Any attempt by you to supplement
or amend this document shall be void.
6 Privacy
6.1 Concepts Club Travel may seek access to, collect,
use or disclose your personal information for:
(a) administering the Club and the provision or
performance of service relating to the Club; and
(b) planning, research, and the promotion and marketing
(whether targeted, direct or indirect) of goods,
services or products of Concepts Club Travel or
any organisation associated with the Club, and you
specifically authorise Concepts Club Travel and
any of its agents or contractors to seek access
to, collect, use or disclose that information between
themselves, for those purposes. For more information
regarding Concepts Club Travel's privacy policy,
go to www.clubtravel.com.au or ask your travel consultant
for details.
7 Warranties
7.1 Your use of the Club is at your own risk. Subject
to this clause 7.1, Concepts Club Travel makes no
warranties or representations with respect to type,
quality, standard, fitness or suitability for any
purpose of Club Products and Services. Concepts
Club Travel specifically disclaims any liability
or responsibility for any errors or omissions in
the Club whether Concepts Club Travel is aware of
such errors or omissions or not. Please note that
the Trade Practices Act 1974 (Cth) and similar state
and territory legislation may confer rights and
remedies on you in relation to the provision by
Concepts Club Travel of goods or services which
cannot be excluded, restricted or modified ("Non-excludable
Rights"). Concepts Club Travel does not exclude
any Non-excludable Rights but does exclude all other
conditions and warranties, whether implied by custom,
law or statute. To the fullest extent permitted
by law, Concepts Club Travel's liability for breach
of any implied warranty, condition or undertaking
which cannot be excluded is limited, at the option
of Concepts Club Travel, to:
(a) in the case of services, the supply of the services
again or the payment of the cost of having services
supplied again; and
(b) in the case of goods, the replacement of the
goods or the supply of equivalent goods, the repair
of such goods, the payment of the cost of replacing
the goods or acquiring equivalent goods, or the
payment of the cost of having the goods repaired.
8 No Liability
8.1 Concepts Club Travel does not accept:
(a) any liability with respect to death, injury
or any consequential loss arising from the supply
or non-supply of Club Products and Services;
(b) any responsibility for inaccurate or misdescribed
information provided to you in any communication
concerning the Club or any of the Club Products
and Services, such as information contained in the
text or illustration in advertisements or pictures
of any hotel rooms or geographic location of holidays;
and
(c) any tax liability that you may have in relation
to the Club or any of the Club Products and Services.
9 Dispute Resolution
9.1 If you have any complaints, concerns or disputes
in relation to or arising out of your Club membership
or the Club Terms, you should contact Concepts Club
Travel in the first instance. Concepts Club Travel
will aim to respond to you within 30 days of receipt
of your correspondence.
10 GST
10.1 The membership fees payable for the Club is
exclusive of goods and services tax ("GST").
10.2 If GST is payable on any supply made or deemed
to be made under this agreement, you will pay to
Concepts Club Travel an amount equal to the GST
arising on such supply. GST will be payable at the
same time as the relevant payment for the supply
in respect of which the liability for GST arises
or at the time the relevant liability for GST arises,
whichever is the earlier.
11 Assignment and subcontracting
11.1 Concepts Club Travel may assign this agreement
to any other person without the need to obtain your
consent or approval.
11.2 Concepts Club Travel may subcontract any part
of this agreement to any person, including its related
bodies corporate or third parties. You agree that
Concepts Club Travel does not need to notify you
of any subcontracting arrangements.
12 Governing Law
12.1 These Club Terms are to be governed by and
construed in accordance with the laws of Queensland,
Australia. Each party irrevocably and unconditionally
submits to the non-exclusive jurisdiction of the
courts of Queensland, Australia.
INTRODUCTION AND ACCEPTANCE OF TERMS
AND CONDITIONS
Please read the following information carefully
before you access this website. By entering this
website and/or using it to obtain any benefit,
product or service, you are agreeing to be bound
by the following terms and conditions of use,
as the same may be revised, supplemented, or amended
from time to time ("Terms Of Use").
When using any particular benefit, product or
service available through this website, you will
also be subject to each and every term and condition
applicable to that particular benefit, product
or service, as the same may be revised, supplemented,
or amended from time to time ("Special Use
Terms"). Any revision, supplement, or amendment
to the Terms Of Use and/or the Special Use Terms
shall be effective and binding upon you from the
time it is incorporated into this website, and
no other notice is required or will be provided
to you. If you do not agree to the Terms Of Use
and/or the Special Use Terms, please do not enter
or use this website. For members of Concepts Club
Travel, the Terms Of Use and the Special Use Terms
shall be deemed to supplement the terms and conditions
contained in any purchase agreement for a Concepts
Club Travel membership (“Club Terms”).
In the event of any conflict between either of
the foregoing and the Terms Of Use and/or the
Special Use Terms, the provisions of the Club
Terms shall prevail.
TRADEMARKS
Concepts Club Travel, the Concepts logo, the Concepts
global design, and clubtravel.com.au are registered
trademarks and/or service marks (collectively
the "Marks") of Concepts Vacation Club
Travel Limited, a company organized under the
laws of the British Virgin Islands ("CVC").
The Marks may not be used in whole or in part
without the prior written consent of CVC, and
any use without such permission may constitute
trademark infringement and unfair competition
in violation of international, national, and state/provincial
law.
OWNERSHIP OF MATERIAL INCLUDED IN THIS WEBSITE
The information and content included in this website
is copyrighted and may not be used, copied, distributed,
revised or reproduced in any medium, in whole
or in part, without the prior written permission
of CVC. The images included in this website are
either owned by CVC or are used with the permission
of their respective owners. This website is owned
by CVC, which also owns all associated intellectual
property rights, including, without limitation,
all copyrights, patents, trademarks and trade
secrets. This website is maintained and operated
on behalf of CVC by CVC Membership Services Pty
Ltd, a company organized under the laws of Australia
(“CVC Membership Services"), pursuant
to the terms of a management agreement with CVC.
The material contained in this website is derived
in whole or in part from materials protected by
international copyright and other intellectual
property laws. Under no circumstances may the
information and content included in this website
be displayed, reproduced, or published without
the express written consent of CVC, and all rights
not otherwise granted are fully reserved.
YOUR MEMBERSHIP AND PERSONAL INFORMATION
In granting you access to this website as a member
of Concepts Club Travel, you agree to provide
true, accurate, current, and complete information
when you communicate with CVC Membership Services
using this website. You are responsible for maintaining
the confidentiality of your membership number
and any password(s) assigned to you or selected
by you, and you are further responsible for any
and all activities that take place on this website
using your membership number and password(s).
You agree that CVC Membership Services or any
third party providing any product, program, benefit
or service ("Providers") may communicate
with you about any matter pertaining to your membership
or the purchase of any product, program, benefit
or service made available to you through the use
of this website by using the email address, the
facsimile number, and/or the mailing address you
provide. Unless you notify CVC Membership Services
in writing through this website of any change
in your personal or membership details, CVC Membership
Services and/or the Providers will continue to
communicate with you using the personal and membership
details included in your original Membership Agreement.
MEMBER CONDUCT IN CONJUNCTION WITH THE USE OF
THIS WEBSITE
This website may offer Concepts Club Travel members
access to bulletin boards or other electronic
media that allow communication and/or member feedback
to CVC Membership Services. In conjunction with,
and as a condition to, your use of any such bulletin
board or other electronic medium, you agree not
to (1) email or otherwise transmit any unlawful,
threatening, abusive, defamatory, obscene, pornographic
or indecent information or images of any type,
including any transmission that would constitute
a criminal offence or that could result in a violation
of any local, state/provincial, national or international
law; (2) impersonate any other person, including
but not limited to another Concepts Club Travel
member, an employee of CVC Membership Services
or CVC, or an employee of a Provider; (3) harass
or stalk another person; (4) collect, store or
communicate to any other person any information
about any other user of this website; or (5) transmit
or exploit any information or benefit, product,
or service offered through this website for commercial
purposes. You agree to indemnify CVC and CVC Membership
Services and hold each of them harmless from any
claim or demand made by any third party resulting
from your violation of any of the foregoing, including
reasonable attorney fees incurred by CVC and/or
CVC Membership Services. You further agree that
by violating any of the foregoing, CVC Membership
Services may also suspend or terminate your access
to this website and/or terminate your Concepts
Club Travel membership.
YOUR PRIVACY
CVC Membership Services will collect and utilize
information about you pursuant to the guidelines
established by Concepts Club Travel’s (CCT)
privacy policy, as the same may be revised, supplemented,
or amended from time to time. A copy of the current
CCT privacy policy may be obtained by written
request to CVC Membership Services, # 3-5 Calypso
Plaza, 99 Griffith Street, Coolangatta, Queensland
4225 Australia.
LINKS TO THIRD PARTY WEBSITES
CVC Membership Services may, in its discretion,
provide links from this website to websites owned
and operated by Providers or other third parties.
In addition, links to this website may be provided
from other websites, with or without the knowledge
of CVC Membership Services. Neither CVC nor CVC
Membership Services is responsible for the content
of any such website, nor does CVC or CVC Membership
Services control the content or the operation
of any website linked to this website or to which
this website may be linked. CVC and CVC Membership
Services therefore disclaim any liability or responsibility
arising from the use of any other website by any
Concepts Club Travel member or any other user
of this website. Any link to another website through
this website does not constitute an endorsement
the other website, nor does it indicate that CVC
or CVC Membership Services is responsible for
providing or delivering any benefit, product,
or service offered through any such third party
website.
NO WARRANTIES
CVC Membership Services intends that the data
and information included in this website is up
to date and accurate. However, since a substantial
portion of the data and information contained
in this website has been obtained from a variety
of third party sources, it is made available to
Concepts Club Travel members and other users of
this website on an "as is" and "as
available" basis, without any express or
implied warranty of any kind. To the fullest extent
possible under applicable law, CVC and CVC Membership
Services expressly disclaim any warranty, express
or implied, including, but not limited to, implied
warranties of fitness or merchantability for a
particular purpose with respect to the content
of this website and the information and materials
contained in it, or with respect to any product,
program, benefit, or service made available through
this website. In particular, neither CVC nor CVC
Membership Services warrants that the rates for
the various types of travel, leisure and lifestyle
benefit products on behalf of various service
providers which includes, but is not limited to,
transport, accommodation and other third party
service providers such as airlines, hotels, coach/rail,
cruise lines operators and restaurants as disclosed
in the website www.clubtravel.com.au or any of
the brochures published by Concepts Club Travel
("Club Products and Services") offered
to Concepts Club Travel members through this website
will be available at the time a reservation request
is made, and each further advises that price as
well as availability is subject to change without
prior notice. Neither CVC nor CVC Membership Services
makes any representation regarding the use or
the results of use of any information or data
obtained from a third party or from a third party
website to which this website may be linked. Furthermore,
neither CVC nor CVC Membership Services warrants
that the functions associated with the use of
this website will be uninterrupted, timely, secure,
or error free, or that the website or the servers
that make it available are free from viruses or
other harmful features. By using this website,
you acknowledge and agree that any information
or data you access or download is obtained at
your own risk and that you will be solely responsible
for any damage to your computer system or for
the loss of any information or data that may result
from your use of this website.
ROLE OF CVC MEMBERSHIP SERVICES
CVC Membership Services acts only in the capacity
as an agent for Concepts Club Travel members in
requesting and confirming reservations for Club
Products and Services. Neither CVC nor CVC Membership
Services is responsible for any damage, expense,
or injury to property, or for any damage, expense,
or injury resulting to any person caused by the
use or the unavailability of any of the Club Products
and Services, or for any change or delay in the
delivery or the provision of the Club Products
and Services for any reason whatsoever.
NOTIFICATION REGARDING TERMS AND CONDITIONS
CVC Membership Services may revise, supplement,
or amend any of the terms and conditions set out
above, and, further, may revise, supplement, or
amend any of the terms and conditions contained
in the Concepts Club Travel Membership Agreement,
by publishing any such revision, supplement, or
amendment at this website. Any such revision,
supplement, or amendment shall be effective upon
publication. CVC Membership Services therefore
invites Concepts Club Travel members to visit
this website on a regular basis to remain apprised
of all such revisions, supplements, or amendments.
MODIFICATION OF THIS WEBSITE
CVC Membership Services reserves the right to
modify, add, or delete information and content
included in this website in its sole discretion,
and to modify, add or delete any benefit, product,
or service made available to Concepts Club Travel
members through this website.
GOVERNING LAW AND DISPUTE RESOLUTION
The Terms Of Use associated with this website
shall be governed by and construed in accordance
with the laws of the Queensland without giving
any effect to any conflict of laws principles.
Any dispute involving or relating to the Terms
Of Use associated with this website shall be subject
to the laws of Queensland, whatever the nationality
of the user or the Concepts Club Travel member.
In the event such Terms Of Use are translated
into a language other than English, the English
text shall be deemed controlling and shall prevail
in the event of any conflict with a translated
version of the Terms Of Use. Any user of this
website, including any Concepts Club Travel member,
agrees that the courts of Queensland shall have
exclusive jurisdiction to resolve any disputes
that arise in connection with the use of this
website.
© 2002 CONCEPTS VACATION CLUB LIMITED
All rights reserved. No part of these TERMS AND
CONDITIONS OF USE OF CONCEPTS CLUB TRAVEL WEBSITE
may be reproduced or transmitted in any form or
by any means without the prior written permission
of Concepts Club Travel. Applications
for the copyright owner's permission should be
addressed to Concepts Vacation Club Limited, P.O.
Box 957, O.I. Centre, Road Town, Tortola, British
Virgin Islands.